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Key Account Management

Our business has evolved over time to ensure that our people structure represents the ongoing and changing needs of our customer base.

Our key customers are supported by a network of professionals with a dedicated senior Account Manager to oversee the relationship. In summary, our customer service structure includes:

  • Senior Management (General Manager of Sales & Operations, National Fleet Services Manager)
  • Regional Management (Western and Eastern Regional Managers)
  • National Sales Management contact (Dedicated business development and account management resources - industry, customer and location specific)
  • Market based management (Dedicated Area Managers with sales and operational responsibilities)
  • Local customer support (Dedicated customer service officers for day to day support)